1. How to use
2. About payment
3. About cancellation and change after ordering
4. Regarding delivery
5. About returns and exchanges after the product arrives
6. others
   
   

①How to use

Step 1. Enter the size and quantity of the items you would like to order. Click ADD TO CART.

Step 2. Make sure you have the correct item and size in your shopping cart and click CHECKOUT to proceed.

Step 3. Enter your shipping address. If you have a coupon code, please enter it.)

After confirming your order, we will send the details of your order to your registered email.

② About payment

• credit card payment
  You can pay with "VISA", "Master" and "AMEX" cards.

• Digital wallet payment
  You can pay with "Apple Pay" and "Google Pay".
• You can pay with "LINE Pay".

③ About cancellation and change after ordering

After the order is confirmed, the system will automatically move to the shipping procedure as soon as possible, so we cannot accept cancellations or changes to the contents after the order has been confirmed.
We apologize for the inconvenience, but please check the product before shopping.

④ About delivery

About domestic delivery

Domestic shipments will be made by Sagawa Express and Japan Post.

The number of days it takes to deliver is within 7 to 10 days for normal products after the order is completed.

*Regarding reserved products, we will inform you of the scheduled arrival date on the product page because it will be shipped after arrival.


In addition, the shipping fee will be 880 yen (tax included) nationwide (free shipping for orders over 20,000 yen).

(Excluding some campaign products and campaign period)


We are not responsible for lost or troubled items after shipment.

⑤About returns and exchanges after the product arrives

As a general rule, we do not accept exchanges or returns of products.
As an exception, within 30 days after receiving the product, we will accept exchanges and returns only if the product arrives different from the ordered product or if the product is defective.
In the above cases, the shipping fee for returning the product will be borne by us.
Please contact us using the inquiry form with a description of the condition of the product and a photo of the product.
In addition, we will accept size exchanges only for unused items.
Size exchanges are accepted only in the following cases.
We do not accept exchanges before the product is shipped.
*If the product you receive falls under [Regarding returns/cancellations/Returns/exchanges]
*If you agree to pay for the round-trip shipping fee.
*If the product you wish to exchange is out of stock, we may not be able to respond.

[Regarding returns/cancellations/conditions for returns/exchanges]
Please note that the following products cannot be returned or exchanged.

・Products that have been hemmed or repaired
・Used products
・Washed products
・Products without tags, packages, etc. ・Damaged products
・If you do not have a receipt (purchase statement/credit card sales slip/return card)
・Products that have been scratched, damaged or defaced by the customer
・Products purchased for the purpose of resale (including cases where our company determines that the purpose is for resale)
・Items ordered as uniforms
・When excessive returns and exchanges are repeated
・If you want to return or exchange more than 50 items with the same product number ・If the product is different from the image before purchase
*We cannot respond to products that have been intentionally damaged or defaced.

⑥Others

Gift Wrapping Information:

You can select a gift service according to your wishes when adding products to the shopping cart.

Follow Instagram to get the latest information!!